SMS Terms and Conditions
SMS Messaging Service
Wilkin Plumbing may send text messages to customers who have agreed to receive them. Messages may include appointment confirmations, appointment reminders, technician arrival updates, estimates, invoices, service updates and responses to customer enquiries.
Consent to Receive Messages
By opting in to receive text messages, you agree to receive service-related SMS messages from Wilkin Plumbing at the mobile number you provide. Consent to receive text messages is not a condition of purchasing our services.
Message Frequency
Message frequency varies depending on your appointments, service requests and interactions with our business.
Message and Data Rates
Message and data rates may apply, depending on your mobile phone plan and carrier.
Opting Out
You can stop receiving text messages at any time by replying STOP to a message from us. You may receive a final message confirming your opt-out.
Help and Support
For assistance, reply HELP to a message or contact Wilkin Plumbing using the contact details on our website.
Privacy
Your information will be handled in accordance with our Privacy Policy: https://wilkinplumbing.ca/privacy-policy/.
We do not sell customers’ mobile numbers or share SMS consent information with third parties for their own marketing purposes. We may use service providers to facilitate message delivery and business communications.
Contact Us
For questions about these terms, please contact Wilkin Plumbing using the contact information published on our website.